Live / Incidents / Stripe

Stripe: Stripe Support Systems issue

Stripe · stripe.comImpact: noneResolved2026-09-16 10:05 UTC

Public — what happened

Summary

We're currently investigating issues with our support systems due to a downstream partner issue. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.

Timeline

Started — 2026-09-16 10:05 UTC
Last update — 2026-09-16 10:05 UTC
Resolved — 2026-09-16 17:12 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Stripe against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Stripe status & history. SquidGrid is not affiliated with Stripe.