Live / Incidents / Square
Square: Service Disruption
Square · squareup.comImpact: minorResolved2026-09-16 19:26 UTC
Public — what happened
Summary
We have released a fix for Kitchen Display System (KDS) and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.
Timeline
- Started — 2026-09-16 18:58 UTC
- Last update — 2026-09-16 19:26 UTC
- Resolved — 2026-09-16 19:36 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Square against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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