Sprinklr: Errors within Benchmarking dashboards

Sprinklr · sprinklr.comImpact: majorResolved2026-09-15 14:25 UTC

Public — what happened

Summary

Hi Team, We are currently investigating an issue affecting the Benchmarking module. The impact may include errors when accessing widgets, exports, and external links within the Benchmarking module. Our team is actively working to resolve the issue and restore normal functionality. Further updates will be provided as more information becomes available.

Timeline

Started — 2026-09-15 14:25 UTC
Last update — 2026-09-15 14:25 UTC
Resolved — 2026-09-16 08:12 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Sprinklr against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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