Live / Incidents / Snowflake
Snowflake: INC20000217
Snowflake · snowflake.comImpact: majorResolved2026-09-14 05:40 UTC
Public — what happened
Summary
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the affected deployments may have experienced performance degradation or issues logging into Snowflake, including delayed sign-ins, and SSO login loops.
Incident start time: 23:35 UTC September 13, 2026
Incident end time: 05:18 UTC September 14, 2026
Preliminary root cause: An update intended to improve authentication handling caused a subset of single sign-on (SSO) sign-in attempts across multiple regions to fail or loop, preventing affected users from logging in to Snowflake.
Timeline
- Started — 2026-09-14 04:48 UTC
- Last update — 2026-09-14 05:40 UTC
- Resolved — 2026-09-14 06:12 UTC
With SquidGrid — where it starts on the route
Independent path health
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