SMTP2GO: Connectivity Issues

SMTP2GO · smtp2go.comImpact: minorinvestigating2026-10-01 12:38 UTC

Public — what happened

Summary

Our development team is continuing to investigate the connectivity issues. In the meantime, please try connecting through mail-eu.smtp2go.com or mail-us.smtp2go.com. We also recommend safelisting our new inbound IP addresses, which are listed here: https://support.smtp2go.com/hc/en-gb/articles/227835308-Worldwide-Server-Locations-IP-Addresses-and-Email-Routing

Timeline

Started — 2026-10-01 12:38 UTC
Last update — 2026-10-01 12:38 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach SMTP2GO against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for SMTP2GO: its full incident track record, what tends to break, and recent public reports of problems.

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Related: SMTP2GO status & history. SquidGrid is not affiliated with SMTP2GO.