Live / Incidents / Smartly
Smartly: Investigating degraded performance with Reporting
Smartly · smartly.ioImpact: majorResolved2026-09-23 16:32 UTC
Public — what happened
Summary
We’re following up to inform you that Reporting is running normally. As always, thank you for being a Smartly customer. If you have any questions, please don't hesitate to reach out to your Customer Success Manager or Smartly.io Support.
Timeline
- Started — 2026-09-23 14:39 UTC
- Last update — 2026-09-23 16:32 UTC
- Resolved — 2026-09-23 16:32 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Smartly against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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