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Smartly: Maintenance - Temporary safeguard when deleting Video templates

Smartly · smartly.ioImpact: maintenanceinvestigating2026-10-01 18:39 UTC
Public — what happened

Summary

Currently, we are resolving an issue with video template stats that are triggered when deleting a video template from the asset library. This prevents us from automatically confirming template usage before deletion, and therefore, we have added a confirmation prompt before deleting video templates. Please ensure video templates are not being used in campaign before confirming during deletion.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Smartly against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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