Live / Incidents / Sinch
Sinch: Service Degradation - 10DLC Campaign Provisioning
Sinch · sinch.comImpact: minorinvestigating2026-10-01 16:36 UTC
Public — what happened
Summary
We are currently experiencing a service degradation affecting 10DLC campaign provisioning.
Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns.
Incident Start Time: 2026-10-01 14:29 UTC
We are actively investigating and will provide further updates as more information becomes available.
For any inquiries, please contact us at [email protected].
Timeline
- Started — 2026-10-01 16:36 UTC
- Last update — 2026-10-01 16:36 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Sinch against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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