ShipStation: APC Overnight - "Collection Address Requires Phone Number"

ShipStation · shipstation.comImpact: minorResolved2026-09-10 10:06 UTC

Public — what happened

Summary

APC have informed us of a known issue regarding error "Please enter a phone number: Collection PhoneNumber" We are currently investigating this in further detail.

Timeline

Started — 2026-09-10 10:06 UTC
Last update — 2026-09-10 10:06 UTC
Resolved — 2026-09-10 11:06 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

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