Live / Incidents / Shift4
Shift4: Eigen Processing Disruption
Shift4 · shift4.comImpact: criticalResolved2026-09-10 00:32 UTC
Public — what happened
Summary
<b>Incident:</b>
Shift4 is aware of a processing disruption regarding our Eigen product, impacting customers with V660 devices. We will provide further details as soon as possible.
Timeline
- Started — 2026-09-10 00:32 UTC
- Last update — 2026-09-10 00:32 UTC
- Resolved — 2026-09-10 01:48 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Shift4 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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