Scaleway: [Support] Delays in ticket processing

Scaleway · scaleway.comImpact: minoridentified2026-09-14 13:11 UTC

Public — what happened

Summary

Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.

Timeline

Started — 2026-09-14 13:11 UTC
Last update — 2026-09-14 13:11 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Scaleway against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Scaleway: paths off baseline right now, where on the route conditions change, and its full incident track record.

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Related: Scaleway status & history. SquidGrid is not affiliated with Scaleway.