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Scaleway: [Support] Phone assistance is unavailable

Scaleway · scaleway.comImpact: minorResolved2026-09-21 09:27 UTC
Public — what happened

Summary

The platform is accessible again. Teams are in the process of verifying that the operation of the platform is compliant. We apologize for this interruption.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Scaleway against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Scaleway: paths off baseline right now, where on the route conditions change, and its full incident track record.

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Related: Scaleway status & history. SquidGrid is not affiliated with Scaleway.