Sangoma: MSP Monitoring Issue - Informational

Sangoma · sangoma.comImpact: noneResolved2026-09-18 13:11 UTC

Public — what happened

Summary

We are currently experiencing an issue with our monitoring system that is causing a subset of users to have false positives reported. If you receive an automated notification that your service is down, please confirm your service is actually impacted before contacting support.

Timeline

Started — 2026-09-18 13:11 UTC
Last update — 2026-09-18 13:11 UTC
Resolved — 2026-09-18 17:27 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Sangoma against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

🔒 Sign in to see

Customers get the live Provider Assessment Report for Sangoma: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Sangoma report →

Related: Sangoma status & history. SquidGrid is not affiliated with Sangoma.