Live / Incidents / Sangoma
Sangoma: Switchvox Prem Security Update - Informational
Sangoma · sangoma.comImpact: noneidentified2026-09-02 14:32 UTC
Public — what happened
Summary
Sangoma is aware of reports of unauthorized activity affecting certain Switchvox Prem systems running builds earlier than version 8.4.0.2. The activity is associated with third-party malware targeting a vulnerability that was addressed in Switchvox version 8.4.0.2.
Customers who have not updated yet should update to Switchvox version 8.4.0.2 as soon as possible. While this release addresses the underlying vulnerability, systems that were compromised prior to the update may still require additional review and remediation.
Sangoma Support is working diligently with partners to evaluate impacted systems, guide restoration efforts, and provide recommended steps to help customers return their
Timeline
- Started — 2026-09-02 14:32 UTC
- Last update — 2026-09-02 14:32 UTC
- Ongoing at last check.
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