Live / Incidents / Salesforce
Salesforce: Degradation: coreService (6 instances)
Salesforce · salesforce.comImpact: minorResolved2026-09-21 17:43 UTC
Public — what happened
Summary
We've started remapping to the scaled cache cluster, and the change is still deploying. We expect full propagation across all impacted instances to take up to 60 minutes, after which traffic should stabilize. Some customers may continue to experience slower response times while this rollout completes. We'll provide an update in 30 minutes or sooner if additional information becomes available.
Timeline
- Started — 2026-09-21 15:47 UTC
- Last update — 2026-09-21 17:43 UTC
- Resolved — 2026-09-21 17:43 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Salesforce against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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