Live / Incidents / Salesforce
Salesforce: Degradation: Spiff
Salesforce · salesforce.comImpact: minorResolved2026-09-14 16:52 UTC
Public — what happened
Summary
We’ve confirmed that the solution implemented to mitigate the issue causing the feature degradation was successful. Engineers have observed that the service is now stable and have declared the incident resolved. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.
Timeline
- Started — 2026-09-14 16:10 UTC
- Last update — 2026-09-14 16:52 UTC
- Resolved — 2026-09-14 17:12 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Salesforce against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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