Live  /  Incidents  /  Salesforce

Salesforce: Degradation: Agentforce (14 instances)

Salesforce · salesforce.comImpact: minorResolved2026-09-16 19:42 UTC
Public — what happened

Summary

The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Salesforce against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

🔒 Sign in to see
Customers get the live Provider Assessment Report for Salesforce: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Salesforce report →

Related: Salesforce status & history. SquidGrid is not affiliated with Salesforce.