SailPoint: Identity Security Cloud is currently experiencing a service disruption

SailPoint · sailpoint.comImpact: minorResolved2026-09-08 12:08 UTC

Public — what happened

Summary

SailPoint is investigating an issue with Identity Security Cloud (ISC) in the EU-West-2 region. Impacted customers may experience failures loading Certification pages and APIs, as well as delayed availability for certain application instances. We are working to address the service disruption and will provide an update upon resolution.

Timeline

Started — 2026-09-08 12:08 UTC
Last update — 2026-09-08 12:08 UTC
Resolved — 2026-09-08 13:18 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach SailPoint against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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