SailPoint: Identity Security Cloud is currently experiencing a service disruption

SailPoint · sailpoint.comImpact: majorResolved2026-08-31 19:40 UTC

Public — what happened

Summary

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption.

Timeline

Started — 2026-08-31 19:40 UTC
Last update — 2026-08-31 19:40 UTC
Resolved — 2026-08-31 20:16 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach SailPoint against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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