SailPoint: Identity Security Cloud is currently experiencing a service disruption. (SA-EAST-1)

SailPoint · sailpoint.comImpact: minorResolved2026-09-12 15:02 UTC

Public — what happened

Summary

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers causing entitlements to be delayed showing in search functionality.

Timeline

Started — 2026-09-12 15:02 UTC
Last update — 2026-09-12 15:02 UTC
Resolved — 2026-09-12 17:52 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach SailPoint against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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