Live / Incidents / SailPoint
SailPoint: Identity Security Cloud is currently experiencing a service disruption. (US-East-1)
SailPoint · sailpoint.comImpact: criticalResolved2026-09-16 13:48 UTC
Public — what happened
Summary
SailPoint is investigating an issue with search functionality that is currently impacting some of our customers. Customers will see errors when attempting any action that requires search functionality. We are working on addressing the service disruption and will provide an update upon resolution.
Timeline
- Started — 2026-09-16 13:48 UTC
- Last update — 2026-09-16 13:48 UTC
- Resolved — 2026-09-16 14:32 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach SailPoint against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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