Live / Incidents / Sage
Sage: Sage Expense Management - Partial Outage
Sage · sage.comImpact: minorResolved2026-09-14 14:24 UTC
Public — what happened
Summary
We have identified an issue preventing customers from using the expense creation via email forward functionality when using this inbox [email protected]. This functionality is used to upload data into the application. Affected customers are receiving the error message: "Inbox has reached the limit." All other functionalities are performing as expected.
We are working on a fix.
Timeline
- Started — 2026-09-14 14:03 UTC
- Last update — 2026-09-14 14:24 UTC
- Resolved — 2026-09-14 15:05 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Sage against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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