Live / Incidents / Sage

Sage: Banking Service - Gocardless - Partial Outage

Sage · sage.comImpact: minoridentified2026-09-22 15:39 UTC

Public — what happened

Summary

We remain engaged with our third-party provider, GoCardless, which is actively working on a fix.

Timeline

Started — 2026-09-21 14:01 UTC
Last update — 2026-09-22 15:39 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Sage against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Sage status & history. SquidGrid is not affiliated with Sage.