Live / Incidents / Sage

Sage: Sage.com Websites - Degraded Performance

Sage · sage.comImpact: minorResolved2026-09-14 09:51 UTC

Public — what happened

Summary

We identified an issue preventing all Sage.com customers for all regions from being able to perform searches as no results were being returned. All other product functionality was working as expected. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Timeline

Started — 2026-09-14 09:22 UTC
Last update — 2026-09-14 09:51 UTC
Resolved — 2026-09-14 15:32 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Sage against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

🔒 Sign in to see

Customers get the live Provider Assessment Report for Sage: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Sage report →

Related: Sage status & history. SquidGrid is not affiliated with Sage.