Live / Incidents / Sage
Sage: Brightpearl - Partial Outage
Sage · sage.comImpact: minorResolved2026-09-18 11:04 UTC
Public — what happened
Summary
The Beta reporting issue:
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
The product labels issue:
The service continue to perform as expected. We are continuing to closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.
Timeline
- Started — 2026-09-16 10:23 UTC
- Last update — 2026-09-18 11:04 UTC
- Resolved — 2026-09-18 21:08 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Sage against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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