Red Hat: Support Cases - Post Upgrade Issues

Red Hat · redhat.comImpact: minorinvestigating2026-09-22 17:52 UTC

Public — what happened

Summary

We are aware of ongoing issues when accessing support cases after our CRM upgrade. We are actively working to resolve them. Try refreshing your browser first. If you still need help, contact us at [email protected] or by phone with your Account and User Details, or view https://access.redhat.com/articles/7146730

Timeline

Started — 2026-09-22 17:52 UTC
Last update — 2026-09-22 17:52 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Red Hat against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Red Hat: its full incident track record, what tends to break, and recent public reports of problems.

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