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Rapid7: Rapid7 Customer Portal Degradation

Rapid7 · rapid7.comImpact: noneResolved2026-09-16 14:32 UTC
Public — what happened

Summary

We continue to see signs of recovery and are closely monitoring our vendor's progress and updates. For any urgent matters in the interim, please contact your Rapid7 Account Team directly by email or phone.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Rapid7 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Rapid7: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

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Related: Rapid7 status & history. SquidGrid is not affiliated with Rapid7.