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Qualys: US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887)

Qualys · qualys.comImpact: minoridentified2026-09-30 16:59 UTC

Public — what happened

Summary

Qualys Cloud Platform Operations is actively working to resolve an issue on the US Platform 3 that is causing indexing delays. We are investigating the issue and will provide updates as more information becomes available.

Timeline

Started — 2026-09-29 15:46 UTC
Last update — 2026-09-30 16:59 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Qualys against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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