Live / Incidents / Qualtrics
Qualtrics: Receipt Scanner question issues in all regions
Qualtrics · qualtrics.comImpact: minoridentified2026-10-01 22:58 UTC
Public — what happened
Summary
A subset of survey takers using the receipt scanner question may notice their receipts not being scanned correctly. We have identified the root cause is an error from a Google API endpoint. The issue began at 16:00 UTC.
Timeline
- Started — 2026-10-01 22:58 UTC
- Last update — 2026-10-01 22:58 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Qualtrics against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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