Live / Incidents / project44
project44: Carrier tracking update delayed
project44 · project44.comImpact: minorResolved2026-09-21 09:04 UTC
Public — what happened
Summary
Dear Valued Customer,
We are pleased to inform you that the issue affecting carrier tracking updates for Ocean shipments has been resolved. Tracking updates have returned to normal, and shipments will now receive new tracking updates as expected.
Our Engineering team worked with the relevant teams to address the issue, and the service has now been restored to normal operation.
We sincerely apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding while we worked to resolve the issue.
As an organization, we are committed to providing reliable and high-availability service to our customers. If you have any questions or require further assis
Timeline
- Started — 2026-09-15 10:03 UTC
- Last update — 2026-09-21 09:04 UTC
- Resolved — 2026-09-21 09:04 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach project44 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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