Live / Incidents / project44
project44: TrackOS: Shipment Tracking Delays – North America Production
project44 · project44.comImpact: minorResolved2026-09-15 08:57 UTC
Public — what happened
Summary
Dear Valued Customer,
We are currently investigating an issue impacting Ocean and Truckload tracking in the North America Production environment. Customers may experience delays in receiving tracking updates for some Ocean and Truckload shipments.
Our team has identified the root cause and is actively working on a resolution to restore timely tracking updates and full service. We will continue to closely monitor the situation and provide further updates as progress is made.
As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or require further assistance, please don’t hesitate to contact us at support@projec
Timeline
- Started — 2026-09-15 08:57 UTC
- Last update — 2026-09-15 08:57 UTC
- Resolved — 2026-09-15 12:45 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach project44 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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