Live / Incidents / project44
project44: FTP Service Issue – EU Production
project44 · project44.comImpact: minorResolved2026-09-16 12:20 UTC
Public — what happened
Summary
Dear Valued Customer,
We are currently monitoring an issue affecting tracking data for some Truckload shipments in the EU Production environment. Some shipments tracked using License Plates may experience delays or temporary gaps in their tracking update.
The number of affected shipments is expected to be only a small fraction of the total truckload shipments.
Our Engineering team is actively monitoring the situation and working to ensure tracking data is restored and processed as expected. We will continue to provide updates as more information becomes available.
As an organization, we remain committed to providing reliable and high-availability services to our customers. In case of any
Timeline
- Started — 2026-09-16 12:20 UTC
- Last update — 2026-09-16 12:20 UTC
- Resolved — 2026-09-17 16:04 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach project44 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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