Live / Incidents / Press Ganey
Press Ganey: HX Platform Performance Issues
Press Ganey · pressganey.comImpact: minorResolved2026-09-09 21:08 UTC
Public — what happened
Summary
Performance has stabilized this afternoon after the fix was implemented. We are continuing to monitor to ensure resolution of the issue.
Timeline
- Started — 2026-09-09 14:31 UTC
- Last update — 2026-09-09 21:08 UTC
- Resolved — 2026-09-10 14:51 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Press Ganey against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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