Live / Incidents / PowerSchool Products
PowerSchool Products: Customer Central and PowerSchool Assistant - Intermittent Availability
PowerSchool Products · powerschool.comImpact: minorResolved2026-09-16 16:10 UTC
Public — what happened
Summary
Salesforce has identified that the scope of impact is narrower than initially understood and is continuing recovery efforts for the remaining affected instances. While some users may still experience intermittent errors or delays, PowerSchool is currently observing normal functionality for Customer Central and PowerSchool Assistant.
We are continuing to monitor the situation closely and are working with Salesforce to confirm full resolution. Further updates will be provided as they become available.
Timeline
- Started — 2026-09-16 12:24 UTC
- Last update — 2026-09-16 16:10 UTC
- Resolved — 2026-09-16 19:28 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach PowerSchool Products against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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