Planning Center: Check-Ins sessions not starting automatically

Planning Center · planningcenteronline.comImpact: majormonitoring2026-10-04 13:59 UTC

Public — what happened

Summary

Planning Center reported a major issue on October 4, 2026, beginning at 13:05 UTC, in which some Check-Ins events failed to begin a new session on their own as scheduled. While looking into it, the company advised affected users to open the event in Check-Ins and start a session by hand. At 13:29 UTC, Planning Center said it had found the problem and was rolling out a fix, though the incident had not yet been marked resolved.

Timeline

Started — 2026-10-04 13:05 UTC
Last update — 2026-10-04 13:59 UTC
Ongoing at last check.

Source of record: provider status page. Summary written by SquidGrid from the provider’s published updates; times in UTC.

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Related: Planning Center status & history. SquidGrid is not affiliated with Planning Center.