Live / Incidents / Placetopay
Placetopay: Intermitencia Banco Bancolombia PSE - ACH Colombia
Placetopay · placetopay.comImpact: majorResolved2026-08-31 23:56 UTC
Public — what happened
Summary
Placetopay reported intermittent problems with payments made through Bancolombia using the PSE payment method (ACH Colombia), and rated the issue as major. The company said its other payment methods kept working normally and that its team was in contact with the financial network to help resolve the problem. The issue began on 2026-08-31 at 23:56 UTC, and while the status was still listed as investigating, it was marked resolved at 01:15 on 2026-09-01; Placetopay did not name a cause.
Timeline
- Started — 2026-08-31 23:56 UTC
- Last update — 2026-08-31 23:56 UTC
- Resolved — 2026-09-01 01:15 UTC
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