Live / Incidents / Ping Identity
Ping Identity: PingOne Advanced Services - US East / US West - Logging Systems Degradation
Ping Identity · pingidentity.comImpact: minorResolved2026-09-04 04:42 UTC
Public — what happened
Summary
Ping Identity has identified an issue with a third-party system supporting our PingOne Advanced Services logging systems in the US West region. Note that this may indirectly affect the US East region.
Our teams have identified and applied mitigation measures on all impacted production environments and are continuing to work on other affected environments.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping I
Timeline
- Started — 2026-09-04 02:58 UTC
- Last update — 2026-09-04 04:42 UTC
- Resolved — 2026-09-04 05:54 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Ping Identity against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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