Live / Incidents / Phenom
Phenom: Intermittent issues with CRM in Prod US.
Phenom · phenom.comImpact: noneResolved2026-09-08 11:22 UTC
Public — what happened
Summary
We have identified the cause of the CRM intermittent slowness issue, and our engineering team has deployed a fix. We are actively monitoring the environment to confirm stability and will provide a final update shortly.
Timeline
- Started — 2026-09-08 11:22 UTC
- Last update — 2026-09-08 11:22 UTC
- Resolved — 2026-09-08 12:36 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Phenom against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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