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Person Centred Software: Performance Issues with mCare on Database Shard A - Affecting 45% of Customers
Person Centred Software · personcentredsoftware.comImpact: minorResolved2026-09-15 10:55 UTC
Public — what happened
Summary
A fix has been implemented and we are monitoring the results.
Timeline
- Started — 2026-09-15 10:06 UTC
- Last update — 2026-09-15 10:55 UTC
- Resolved — 2026-09-15 12:58 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Person Centred Software against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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