Perplexity: Investigating API issue

Perplexity · perplexity.aiResolved2026-08-13 00:45 UTC

Public — what happened

Summary

Type: Incident Duration: 1 hour and 4 minutes Affected Components: API Aug 13, 01:49:15 GMT+0 - Resolved - This incident has been resolved. Aug 13, 00:45:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 13, 01:43:04 GMT+0 - Monitoring - We identified the problematic deploy and rolled back the service.

Timeline

Started — 2026-08-13 00:45 UTC
Last update — 2026-08-13 00:45 UTC
Resolved — 2026-09-10 21:27 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Perplexity against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Perplexity status & history. SquidGrid is not affiliated with Perplexity.