PawaPay: Performance degradation affecting Ghana Telecel services

PawaPay · pawapay.cloudImpact: criticalmonitoring2026-10-04 18:12 UTC

Public — what happened

Summary

PawaPay reported a critical performance problem with its Ghana Telecel services, beginning on October 4, 2026 at 15:35 UTC. The company said it had found the services were unstable and had passed the issue to the mobile money operator to fix. PawaPay did not name a cause, and the issue was not yet marked as resolved.

Timeline

Started — 2026-10-04 15:35 UTC
Last update — 2026-10-04 18:12 UTC
Ongoing at last check.

Source of record: provider status page. Summary written by SquidGrid from the provider’s published updates; times in UTC.

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Related: PawaPay status & history. SquidGrid is not affiliated with PawaPay.