Live / Incidents / Pantheon Operations

Pantheon Operations: Database Connection Issues and 504 Errors on Subset of Sites

Pantheon Operations · pantheon.ioImpact: majorResolved2026-09-03 18:44 UTC

Public — what happened

Summary

A fix has been implemented and we are monitoring the results.

Timeline

Started — 2026-09-03 18:23 UTC
Last update — 2026-09-03 18:44 UTC
Resolved — 2026-09-03 19:55 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Pantheon Operations against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

🔒 Sign in to see

Customers get the live Provider Assessment Report for Pantheon Operations: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Pantheon Operations report →

Related: Pantheon Operations status & history. SquidGrid is not affiliated with Pantheon Operations.