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Orion Advisor Technology: Salesforce Service Disruption Impacting Recon Task Processing
Orion Advisor Technology · orionadvisor.comImpact: minorResolved2026-09-16 12:41 UTC
Public — what happened
Summary
We are aware of a Salesforce platform outage that is affecting access to Salesforce. As a result, some users may be unable to log in, and Salesforce-related services may experience delays or errors. Salesforce has identified the issue and is actively working toward a resolution. At this time, an estimated time for restoration has not been provided.
Due to this outage, Recon teams may experience delays in task signoffs and completion notifications. If you are awaiting confirmation that Recon processing is complete, please refer to the Recon Status App for the most current status.
The outage is also impacting the Orion Support App, including case communications and access to knowledge and
Timeline
- Started — 2026-09-16 11:36 UTC
- Last update — 2026-09-16 12:41 UTC
- Resolved — 2026-09-16 17:55 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Orion Advisor Technology against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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