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Orion Advisor Technology: Issue Affecting Tiered New Money Bill Generation

Orion Advisor Technology · orionadvisor.comImpact: noneResolved2026-09-01 16:55 UTC
Public — what happened

Summary

We are investigating an issue affecting the Bill Generator application that may cause certain tiered new money bills to calculate incorrect receivable amounts during bill creation. As a result, an unexpected credit offset may be generated as part of the billing calculation. Our teams are actively working to identify the cause and implement a resolution. We apologize for the inconvenience and appreciate your patience. We will provide additional updates as they become available.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Orion Advisor Technology against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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