Live / Incidents / Optum

Optum: System Incident - CareSelect - Production

Optum · optum.comImpact: criticalinvestigating2026-10-04 17:20 UTC

Public — what happened

Summary

Optum reported an incident on its status page (rated critical). It was still open at the last check.

Timeline

Started — 2026-10-04 17:20 UTC
Last update — 2026-10-04 17:20 UTC
Ongoing at last check.

Source of record: provider status page. Summary written by SquidGrid from the provider’s published updates; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Optum against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Optum: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Optum status & history. SquidGrid is not affiliated with Optum.