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Optum: System Incident - Pharmacy Software Solutions - Production
Optum · optum.comImpact: criticalResolved2026-09-05 22:24 UTC
Public — what happened
Summary
RXN Enterprise Pharmacy System is experiencing an issue where available prescription (Rx) numbers have been exhausted, preventing pharmacy staff from processing and filling prescriptions. The affected store is unable to perform dispensing operations while teams investigate and work toward resolution.
Timeline
- Started — 2026-09-05 22:24 UTC
- Last update — 2026-09-05 22:24 UTC
- Resolved — 2026-09-05 23:03 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Optum against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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