Live / Incidents / Optum
Optum: System Incident - InterQual - Production
Optum · optum.comImpact: minorResolved2026-09-27 04:07 UTC
Public — what happened
Summary
InterQual Medical Review Service performance has been restored. The issue affecting application access through integrations and the ability to save reviews has been resolved, and services are operating normally. We will continue to monitor the environment to ensure ongoing stability. We apologize for any inconvenience and appreciate your patience.
Timeline
- Started — 2026-09-27 03:04 UTC
- Last update — 2026-09-27 04:07 UTC
- Resolved — 2026-09-27 04:07 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Optum against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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