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Optum: System Incident - Enterprise CAC - Production

Optum · optum.comImpact: majorResolved2026-09-02 19:56 UTC
Public — what happened

Summary

Our teams continue to work closely with Microsoft to investigate the issue. Troubleshooting efforts are ongoing, and further updates will be provided as they become available.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Optum against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Optum status & history. SquidGrid is not affiliated with Optum.