Live / Incidents / Optum
Optum: System Incident - Pharmacy Network Solutions - Production
Optum · optum.comImpact: majorResolved2026-09-10 18:13 UTC
Public — what happened
Summary
We are continuing to investigate intermittent failures affecting customers using the Recast service. The team is actively working on a resolution.
Timeline
- Started — 2026-09-10 15:51 UTC
- Last update — 2026-09-10 18:13 UTC
- Resolved — 2026-09-10 19:53 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Optum against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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