Live / Incidents / Optum
Optum: System Incident - Revenue Performance Advisor - Production
Optum · optum.comImpact: minorResolved2026-09-11 15:36 UTC
Public — what happened
Summary
Sept 9th 2026 through present claim batches uploaded through RPA missing data and throwing error code 2651 when trying to click on RPA Trace ids. Our teams are actively investigating the issue and working to restore normal functionality as quickly as possible.
Timeline
- Started — 2026-09-11 15:34 UTC
- Last update — 2026-09-11 15:36 UTC
- Resolved — 2026-09-11 16:55 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Optum against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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